By accessing and using the services provided by BJS Tours & Travel through our Online Travel Agent website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms and conditions, please do not use our services.

Booking and Payment

  • All bookings made through our website are subject to availability.
  • Prices listed on our website are subject to change without prior notice.
  • Full payment is required at the time of booking unless otherwise stated.
  • We accept various methods of payment, which will be specified on our website.

Our Products and Services

Car Rental

  • By renting a car through BJS Tours & Travel, you will receive a car as per your order and a driver. You can choose to rent a car without a driver or self drive but you must have a driving license.
  • Renting a car will be limited to 12 hours. Additional time caused by the customer request will be charged Rp. 50.000,00 for every hour.
  • The time will be calculated based on the agreed-upon time.
  • The fee for car rental does not include toll fees, park fees, or tipping.
  • The car rental operational area is within Denpasar, Bedugul, Kintamani, Besakih, and Lempuyang.
  • Renting a car for areas outside our operational zones will incur additional charges.
  • It is important to note that some areas will incur entry tickets just for entering the area (usually in Kintamani). The car rental fee will not cover this cost.

Bike Rental

Proof of identification could be requested and withheld depending on the merchant to whom you rent the bike.

Souvenirs & Gifts

There will be no refund for Souvenirs & Gifts purchased.

Villas and Hotels

  • The earliest check-in time is at 14:00 and the latest checkout time is at 12:00. Time might differ between merchants.
  • Each hotel room at most can only be occupied by 2 adults and 2 children. Any additional person might incur additional charges.
  • Each villa/guesthouse person's capacity might differ between merchants. For more detailed information you may read the terms & conditions of the product you choose.


Vouchers can only be exchanged with the products that you purchase. Using the voucher to purchase more than what the product

Travel Documents and Insurance

  • It is the responsibility of the traveler to ensure that all necessary travel documents, including passports, visas, and health certificates, are valid and up-to-date.
  • We strongly recommend that travelers obtain travel insurance to cover unforeseen circumstances, cancellations, and medical emergencies.

Intellectual Property

All content, including text, graphics, logos, images, and software, on our website is the property of BJS Tours & Travel and is protected by copyright laws. Unauthorized use of any content on our website may violate copyright, trademark, and other laws.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.

Amendments to Terms & Conditions

We reserve the right to modify or revise these terms and conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of our services will signify your acceptance of the updated terms and conditions.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts.